This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Lolu chungechunge lwabekwa kunqolobane. Uyacelwa ubuze umbuzo omusha uma udinga usizo.

Remember logins and passwords for websites: This function is disable. I can't save any password on web.

  • 5 uphendule
  • 2 zinale nkinga
  • 1 view
  • Igcine ukuphendulwa ngu cor-el

more options

Remember logins and passwords for websites: This function is disable. I can't save any password on web.

Remember logins and passwords for websites: This function is disable. I can't save any password on web.

All Replies (5)

more options

Hi   !

You may be in permanent private browsing mode - would you please check this setting :

3-bar menu (or 'Tools') => Options => Privacy => under 'History' : choose 'Use custom settings for history' and make sure that 'Always use private browsing mode' is unchecked.

more options

Separate Security Issue: Update your Flash Player Note: Windows users should download the ActiveX for Internet Explorer. and the plugin for Plugin-based browsers (like Firefox).

Note: Windows 8 and Windows 10 have built-in flash players and Adobe will cause a conflict. Install the plugin only. Not the ActiveX.

Flash Player Version: Version 26.0.0.151

https://get.adobe.com/flashplayer/ Direct link scans current system and browser Note: Other software is offered in the download. <Windows Only>

https://get.adobe.com/flashplayer/otherversions/ Step 1: Select Operating System Step 2: Select A Version (Firefox, Win IE . . . .) Note: Other software is offered in the download. <Windows Only> +++++++++++++++++++ See if there are updates for your graphics drivers https://support.mozilla.org/en-US/kb/upgrade-graphics-drivers-use-hardware-acceleration

more options

I tried already, it still doesn't work.

more options

Would you check this setting please :

Type in the address bar about:config (press Enter) (promise to be careful, if asked) Type and search for the preference : signon.rememberSignons the value should be set to true

more options

Try to rename/remove the key3.db and logins.json and possible signons.sqlite files in the Firefox profile folder with Firefox closed.

You can use the button on the "Help -> Troubleshooting Information" (about:support) page to go to the current Firefox profile folder or use the about:profiles page.

Start Firefox in Safe Mode to check if one of the extensions ("3-bar" menu button or Tools -> Add-ons -> Extensions) or if hardware acceleration is causing the problem.

  • switch to the DEFAULT theme: "3-bar" menu button or Tools -> Add-ons -> Appearance
  • do NOT click the "Refresh Firefox" button on the Safe Mode start window