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Lolu chungechunge lwabekwa kunqolobane. Uyacelwa ubuze umbuzo omusha uma udinga usizo.

Addons indicate not available for my version

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I accidentally cleared the data on Firefox and lost all addons. I have version 55.02. When I try to add them back it says they are not compatible for the version I have. No Update is available thru Playstore. Any suggestions?

I accidentally cleared the data on Firefox and lost all addons. I have version 55.02. When I try to add them back it says they are not compatible for the version I have. No Update is available thru Playstore. Any suggestions?

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Hi

Have you an example of an add-on that you are having an issue with?

This will help us to look into this issue and hopefully find a solution for you.