This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Lolu chungechunge lwabekwa kunqolobane. Uyacelwa ubuze umbuzo omusha uma udinga usizo.

Can't install Firefox in Windows 10

  • 3 uphendule
  • 3 zinale nkinga
  • 43 views
  • Igcine ukuphendulwa ngu FredMcD

more options

I downloaded Firefox_Installer.exe. It extracts the files but doesn't start installing.

I downloaded Firefox_Installer.exe. It extracts the files but doesn't start installing.

Isisombululo esikhethiwe

Fixed! The problem is: When it asks to install as Administrator or Current user, if you click "Cancel" it starts the installation. This seems to be a big bug. Thank you anyway for your answer. Rugzat.

Funda le mpendulo ngokuhambisana nalesi sihloko 👍 3

All Replies (3)

more options
more options

Isisombululo Esikhethiwe

Fixed! The problem is: When it asks to install as Administrator or Current user, if you click "Cancel" it starts the installation. This seems to be a big bug. Thank you anyway for your answer. Rugzat.

more options

That was very good work. Well done. Please flag your last post as Solved Problem so others will know.

I will send a message about this.