Mozilla VPN is currently experiencing an outage. Our team is actively working to resolve the issue. Please check the status page for real-time updates. Thank you for your patience.

This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Lolu chungechunge lwabekwa kunqolobane. Uyacelwa ubuze umbuzo omusha uma udinga usizo.

NONE OF THESE WORKED AND IVE WRITTEN MY Email 3 x to you

  • 1 baphendule
  • 1 inale nkinga
  • 2 views
  • Igcine ukuphendulwa ngu FredMcD

more options

windows 10, Dell computer, cleared cookies, cache, Started in safe mode, didn't work-reinstalled, Shut down extensions, add on still freezing I need my computer back! I need to look for a job Nothing stops Mozilla from Crashing , freezing NOT RESPONDING its all day every day PLEASE!! Help me

windows 10, Dell computer, cleared cookies, cache, Started in safe mode, didn't work-reinstalled, Shut down extensions, add on still freezing I need my computer back! I need to look for a job Nothing stops Mozilla from Crashing , freezing NOT RESPONDING its all day every day PLEASE!! Help me

Okulungisiwe ngu NoahSUMO

All Replies (1)

more options

Never post any personal information because an adware robot could find it, and start sending you all kinds of spam. This includes e-mail, phone, and home information.

Please remove that information from your post.


Are you using the 64bit Firefox? Many have reported issues. Install the 32bit version from; Download Firefox For All languages And Systems {web link}