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Lolu chungechunge lwabekwa kunqolobane. Uyacelwa ubuze umbuzo omusha uma udinga usizo.

EACH TIME I TRY TO PLAY WEBKINZ THE BROWSER LOCKS UP AND I NEED TO REBOOT. HELP!

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  • Igcine ukuphendulwa ngu FredMcD

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I CAN LOG ONTO THE WEBKINZ SITE WHICH TAKES ME TO MY PETS ROOM. IF I TRY TO GO TO PLAY WITH IN THE SITE = THE BROWSER LOCKS UP. WHAT CAN I DO TO STOP THIS FROM HAPPENING. THANK YOU. BEV

I CAN LOG ONTO THE WEBKINZ SITE WHICH TAKES ME TO MY PETS ROOM. IF I TRY TO GO TO PLAY WITH IN THE SITE = THE BROWSER LOCKS UP. WHAT CAN I DO TO STOP THIS FROM HAPPENING. THANK YOU. BEV

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Please turn off your Caps Lock. In text talk, this is shouting.

What's your computer system and Firefox version?

Please provide public link(s) (no password) that we can check out. No Personal Information Please !


Start Firefox in Safe Mode {web link} by holding down the <Shift> (Mac=Options) key, and then starting Firefox.

A small dialog should appear. Click Start In Safe Mode (not Refresh). Is the problem still there?

https://support.mozilla.org/kb/Firefox+is+already+running+but+is+not+responding

https://support.mozilla.org/en-US/kb/firefox-slow-how-make-it-faster

https://support.mozilla.org/en-US/kb/firefox-uses-too-many-cpu-resources-how-fix

https://support.mozilla.org/en-US/kb/firefox-uses-too-much-memory-ram

https://support.mozilla.org/en-US/kb/firefox-hangs-or-not-responding