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Lolu chungechunge lwabekwa kunqolobane. Uyacelwa ubuze umbuzo omusha uma udinga usizo.

Did Mozilla send me without my asking the new Firefox to use?

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  • Igcine ukuphendulwa ngu philipp

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I thought I received a newer, faster version of Firefox from Mozilla, but I have problems and don't know if it was genuinely from Mozilla or a virus scam.

I thought I received a newer, faster version of Firefox from Mozilla, but I have problems and don't know if it was genuinely from Mozilla or a virus scam.

Isisombululo esikhethiwe

hi, from your system data it looks liek you're genuinely on the newest available firefox version.

in case you're experiencing performance issues there, try the following: go to the firefox menu ≡ > options > privacy & security panel and under permissions check the setting to prevent accessibility services from accessing your browser.

Funda le mpendulo ngokuhambisana nalesi sihloko 👍 1

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Isisombululo Esikhethiwe

hi, from your system data it looks liek you're genuinely on the newest available firefox version.

in case you're experiencing performance issues there, try the following: go to the firefox menu ≡ > options > privacy & security panel and under permissions check the setting to prevent accessibility services from accessing your browser.