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Lolu chungechunge lwabekwa kunqolobane. Uyacelwa ubuze umbuzo omusha uma udinga usizo.

After update 57.0, Firefox freezes for 2 seconds every 5 seconds.

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  • Igcine ukuphendulwa ngu kaboro

kaboro
kaboro
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The freezing is very regular, every 5 seconds the browser stops responding for a few seconds (usually 2-3 seconds). Refreshing did not help. Restarting the PC fixes this problem momentarily, but problem comes back after 30 min or so. Once the problem starts, the browser keeps freezing even if i close and re-open the browser, and it makes no difference if im on homepage, random site or help menu, it keeps freezing.

The freezing is very regular, every 5 seconds the browser stops responding for a few seconds (usually 2-3 seconds). Refreshing did not help. Restarting the PC fixes this problem momentarily, but problem comes back after 30 min or so. Once the problem starts, the browser keeps freezing even if i close and re-open the browser, and it makes no difference if im on homepage, random site or help menu, it keeps freezing.

Isisombululo esikhethiwe

Go to the Firefox 3 Bar Menu --> Help ? --> Troubleshooting Information Page and take a look in the Accessibility section if accessibility is set to "true" there. if yes, go to the Firefox 3 Bar Menu --> Options --> Privacy & Security panel and under Permissions check the setting to Prevent Accessibility Services from accessing your browser. Restart Firefox

Please let us know if this solved your issue or if need further assistance.

Funda le mpendulo ngokuhambisana nalesi sihloko 👍 6

All Replies (2)

Shadow110
Shadow110
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Isisombululo Esikhethiwe

Go to the Firefox 3 Bar Menu --> Help ? --> Troubleshooting Information Page and take a look in the Accessibility section if accessibility is set to "true" there. if yes, go to the Firefox 3 Bar Menu --> Options --> Privacy & Security panel and under Permissions check the setting to Prevent Accessibility Services from accessing your browser. Restart Firefox

Please let us know if this solved your issue or if need further assistance.

kaboro
kaboro Umnikazi wombuzo
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Thank you Pkshadow, your solution seemed to have fixed the issue i was having