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Secure Connection Failed. Error Code: SSL_ERROR_BAD_MAC_ALERT

PBer
PBer
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Received this Secure Connection Failed trying to access my bank account. I've never had this issue until I upgraded Firefox to its latest version (57.0.2 (64-bit)). Any suggestions how I can resolve this issue. This is the full error I received:

Secure Connection Failed

An error occurred during a connection to easyweb.td.com. SSL peer reports incorrect Message Authentication Code. Error code: SSL_ERROR_BAD_MAC_ALERT

The page you are trying to view cannot be shown because the authenticity of the received data could not be verifed.

Please contact the website owners to inform them of this problem.

Received this Secure Connection Failed trying to access my bank account. I've never had this issue until I upgraded Firefox to its latest version (57.0.2 (64-bit)). Any suggestions how I can resolve this issue. This is the full error I received: Secure Connection Failed An error occurred during a connection to easyweb.td.com. SSL peer reports incorrect Message Authentication Code. Error code: SSL_ERROR_BAD_MAC_ALERT The page you are trying to view cannot be shown because the authenticity of the received data could not be verifed. Please contact the website owners to inform them of this problem.

Isisombululo esikhethiwe

PBer said

What I did do on Firefox was delete the bookmark and navigated to the site and it works that way. Not sure if that's a complete solution but it's working for now.

Aha, yes, great idea! Sometimes the old addresses become a dead end with a site is reorganized.

Funda le mpendulo ngokuhambisana nalesi sihloko 👍 0

All Replies (3)

jscher2000 - Support Volunteer
jscher2000 - Support Volunteer
  • Top 25 Contributor
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Hmm, I'm getting a normal green lock on this page (where I get redirected to log in):

https://easyweb.td.com/waw/idp/login.htm?execution=e2s1

How far can you get into the site before running into the error if you start from that address?

Do you use any software that might be an intermediary between Firefox and the website? That could include a security add-on, filter operated by your security software, proxy server, etc.

PBer
PBer Umnikazi wombuzo
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HI, not tech savvy, but I tried again and was able to get into my account. Then tried again and it failed. Tried with Windows Edge and worked several times. What I did do on Firefox was delete the bookmark and navigated to the site and it works that way. Not sure if that's a complete solution but it's working for now.

jscher2000 - Support Volunteer
jscher2000 - Support Volunteer
  • Top 25 Contributor
more options

Isisombululo Esikhethiwe

PBer said

What I did do on Firefox was delete the bookmark and navigated to the site and it works that way. Not sure if that's a complete solution but it's working for now.

Aha, yes, great idea! Sometimes the old addresses become a dead end with a site is reorganized.