This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Lolu chungechunge lwabekwa kunqolobane. Uyacelwa ubuze umbuzo omusha uma udinga usizo.

When I use "Email Link..." with Outlook 2016, why does Outlook 2016 not use my default font size? How can I make it do that?

  • 3 uphendule
  • 2 zinale nkinga
  • 5 views
  • Igcine ukuphendulwa ngu Len

more options

My default font size is 12. The new email uses 11. I think my question says it all. A minor annoyance, but still an annoyance. Thanks. Len44

My default font size is 12. The new email uses 11. I think my question says it all. A minor annoyance, but still an annoyance. Thanks. Len44

All Replies (3)

more options

uninstall Firefox. Then Delete the Mozilla Firefox Folders in C:\Program Files and C:\Program Files(x86) Then restart system. Then run Windows Disk Cleanup. (Note: This should be Pinned and run Weekly, If never done below expect 10's of gig's) Then run it again and click the button that says Cleanup System Files. Note: your Firefox Profile is saved. But you should make a back up before you do :

Reinstall with Current Release Firefox 57.0.3 with a Full Version Installer

Please let us know if this solved your issue or if need further assistance.

more options

I think you mean the desktop application Outlook 2016, not the webmail site. I have an older version but notice something similar.

What I get is:

In Firefox, File menu > Email Link: HTML-format message with 12-point Arial and default font of 12-point Times New Roman.

As a test, I pasted the following in the Windows 7 search box and pressed Enter to "open" it:

mailto:?subject=The%20subject&body=The%20body%20text.

I got the phrase The body text. in 12-point Arial, and the message had a default font of 12-point Times New Roman.

I have no idea where that combination comes from. It seems to be some kind of default in the basic mail template in Outlook. I suspect what happens is that Outlook constructs the body first before considering your preferences.

When I research how to make deep changes to Outlook forms, it all starts to look terribly complicated. Applying your own preferred fonts when needed probably is more efficient.

more options

To Pkshadow - Thank you. To my mind this is the most radical solution possible, and before doing it, I would like to understand why it's necessary. Could you explain how this would solve my problem? I'm not asking for a high-tech explanation, just ordinary words will do. I'm an experienced intermediate computer user and jscher2000's explanation (while not exactly explaining it) makes sense to me and seems to have some probable validity. And yes, I'm running the desktop version of Outlook 2016. Thanks again, and thank you to jscher2000. Len44