This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Lolu chungechunge lwabekwa kunqolobane. Uyacelwa ubuze umbuzo omusha uma udinga usizo.

Scripts may not close windows that were not opened by script.

SteveRiley
SteveRiley
more options

The error in the question appears when responding to an outlook junk/not junk email. In this case not a junk email which opened this tab; 

https://outlook.live.com/owa/SvmFeedback.aspx?pt=0&kv=1&ts=131604366339430333&iv=uupoatqVORKSCpilJUzdQw%7e%7e&authKey=uusDUh9KkkiRjLzVV90bwHwBjr0It6_qZO4U-XZ3hKzvHSV4cVmPKjNa__4b9NtYttqBzKxvF2ldKRkjJnrpxFOQf_qQvnLmxkP5Jja0FNEalnLUVSk_7cOJ_S8-3LYso0SX0pu1gA8eb9ALL2Zwr2TOruajdxnEHtWAtwwnA0c%7e&hmac=8AjhlchmP08rvdHJ9T6ZREBLIKC25MqE1IUJfp91dJ8%7e

The was one button "close" which did not work. See attached screen print.

The error in the question appears when responding to an outlook junk/not junk email. In this case not a junk email which opened this tab; https://outlook.live.com/owa/SvmFeedback.aspx?pt=0&kv=1&ts=131604366339430333&iv=uupoatqVORKSCpilJUzdQw%7e%7e&authKey=uusDUh9KkkiRjLzVV90bwHwBjr0It6_qZO4U-XZ3hKzvHSV4cVmPKjNa__4b9NtYttqBzKxvF2ldKRkjJnrpxFOQf_qQvnLmxkP5Jja0FNEalnLUVSk_7cOJ_S8-3LYso0SX0pu1gA8eb9ALL2Zwr2TOruajdxnEHtWAtwwnA0c%7e&hmac=8AjhlchmP08rvdHJ9T6ZREBLIKC25MqE1IUJfp91dJ8%7e The was one button "close" which did not work. See attached screen print.
Ama-screenshot ananyekiwe

All Replies (1)

jscher2000 - Support Volunteer
jscher2000 - Support Volunteer
  • Top 10 Contributor
more options

Hi SteveRiley, how was that tab opened in the first place? If the tab was opened by a script in the mailbox using the window.open() script method, then the Close button should work. However, if it was opened in some other way, then you'll need to close the tab manually (e.g., middle-click the tab or Ctrl+w or one of the other methods).