This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Lolu chungechunge lwabekwa kunqolobane. Uyacelwa ubuze umbuzo omusha uma udinga usizo.

why does Mozilla insist on antagonizing me?

  • 3 uphendule
  • 8 zinale nkinga
  • 5 views
  • Igcine ukuphendulwa ngu Almann22

more options

Just like all of the USA tech companies, Mozilla has stopped supporting the very excellent OS in my BlackBerry smartphone. Because of this, I am unable to install Firefox in any of my phones (I have five BB smartphones). I have tried to let Mozilla know that it is absolutely impossible for me to install Firefox in any of my phones. Mozilla insists on sending me messages over and over, encouraging me to install software that is useless to me! I have even gone as far as to inform Mozilla that I have had enough of this antagonism, and I will dump Firefox from my laptop and my tablet if these emails persist. Regardless of this, Mozilla seems determined to continue sending me emails just to piss me off! What do I have to do to make it stop?!

Just like all of the USA tech companies, Mozilla has stopped supporting the very excellent OS in my BlackBerry smartphone. Because of this, I am unable to install Firefox in any of my phones (I have five BB smartphones). I have tried to let Mozilla know that it is absolutely impossible for me to install Firefox in any of my phones. Mozilla insists on sending me messages over and over, encouraging me to install software that is useless to me! I have even gone as far as to inform Mozilla that I have had enough of this antagonism, and I will dump Firefox from my laptop and my tablet if these emails persist. Regardless of this, Mozilla seems determined to continue sending me emails just to piss me off! What do I have to do to make it stop?!

All Replies (3)

more options

Hi

Thank you for your question, I will do my best to assist.

I am not aware of us removing support for Blackberry devices. We do continue to support Firefox for Android when downloaded through Google Play to an Android device.

If you are receiving marketing communications from Mozilla you will be able to unsubscribe from them using the options at the bottom of the email.

I hope that this helps.

more options

Android Firefox releases since 56.0 and later has required Android 4.1 at minimum as 55.0 required Android 4.0. https://www.mozilla.org/firefox/android/58.0/system-requirements/

If you cannot install from Google Play then there is https://www.mozilla.org/firefox/android/all/ you can try in manual install.

Okulungisiwe ngu James

more options

When I used the link offered by James, I was just connected back to Google Play. When I tried to download Firefox into my phone, the site sent me the cryptic message:"You don't have any devices." I'm pretty sure I have some devices! WTF?!!