This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Lolu chungechunge lwabekwa kunqolobane. Uyacelwa ubuze umbuzo omusha uma udinga usizo.

Just heIf firefox is deleted how come I still have mozilla. I want mozilla gone toolp me delete my account altogether, This is frustrating!

  • 2 uphendule
  • 2 zinale nkinga
  • 2 views
  • Igcine ukuphendulwa ngu Happy112

sspringer
sspringer
more options

I deleted firefox but I still have mozilla. I want mozilla gine too. What do I do now. When I tried to delete the mozilla account it would not accept my user name. So when I did the recovery e-mail thing it just kept bouncing me back to the log in screen time after time for at least ten times in a row. I just want the account deleted. I deleted firefox now I want mozilla gone....Please help!

I deleted firefox but I still have mozilla. I want mozilla gine too. What do I do now. When I tried to delete the mozilla account it would not accept my user name. So when I did the recovery e-mail thing it just kept bouncing me back to the log in screen time after time for at least ten times in a row. I just want the account deleted. I deleted firefox now I want mozilla gone....Please help!

All Replies (2)

FredMcD
FredMcD
more options

What do you mean by; but I still have mozilla

Using your file browser, open the Programs Folder on your computer.

Windows: C:\Program Files C:\Program Files (x86)

Mac: Open the "Applications" folder. https://support.mozilla.org/en-US/kb/how-download-and-install-firefox-mac

Linux: Check your user manual. If you installed Firefox with the distro-based package manager, you should use the same way to uninstall it. See Install Firefox on Linux; https://support.mozilla.org/en-US/kb/install-firefox-linux

If you downloaded and installed the binary package from the Firefox download page, simply remove the folder Firefox in your home directory. http://www.mozilla.org/firefox#desktop ++++++++++++++++++++++++++++ Look for, and remove any Mozilla or Firefox program folders. Do not remove the Mozilla Thunderbird folder if there is one.

Do Not remove the profiles folder.

After rebooting the computer, run a registry scanner if you have one.

Happy112
Happy112
more options

sspringer said

I deleted firefox but I still have mozilla. I want mozilla gine too.

Firefox = Mozilla, in the sense that Mozilla is the company that made the browser Firefox.

When I tried to delete the mozilla account it would not accept my user name. So when I did the recovery e-mail thing it just kept bouncing me back to the log in screen time after time for at least ten times in a row. I just want the account deleted.

Did you follow all the steps mentioned here :

https://support.mozilla.org/en-US/kb/how-do-i-delete-my-firefox-account

If so, and that fails to work, let us know and we'll ask for help.

I deleted firefox now I want mozilla gone....Please help!

See FredMcD's post.