This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Lolu chungechunge lwabekwa kunqolobane. Uyacelwa ubuze umbuzo omusha uma udinga usizo.

Firefox "restored" bookmarks from several months ago

  • 1 baphendule
  • 1 inale nkinga
  • 2 views
  • Igcine ukuphendulwa ngu the-edmeister

DorKul
DorKul
more options

I occasionally reorganize my bookmarks, making major changes. Everything is fine for a few months, but then - Firefox suddenly "restores" some of the bookmarks that I moved or deleted - back to the place they were before. This has happened several times, and it always creates a total mess, since the "restored" bookmarks now appear in both their new and old locations. It takes me hours to get everything organized again, and there is no way for me to ensure that Firefox will not do the same thing again. I suppose it happens due to a faulty sync, but why does this "sync" reset my bookmarks to the way they were months ago?!?

I occasionally reorganize my bookmarks, making major changes. Everything is fine for a few months, but then - Firefox suddenly "restores" some of the bookmarks that I moved or deleted - back to the place they were before. This has happened several times, and it always creates a total mess, since the "restored" bookmarks now appear in both their new and old locations. It takes me hours to get everything organized again, and there is no way for me to ensure that Firefox will not do the same thing again. I suppose it happens due to a faulty sync, but why does this "sync" reset my bookmarks to the way they were months ago?!?

All Replies (1)

the-edmeister
the-edmeister
  • Moderator
more options

Sounds like corruption in Sync, or in a Firefox installation that gets propagated thru Sync and affect other devices.

Per chance do you have a "mobile device" (using Firefox for Android or Firefox for iOS) connected to that Firefox Account?

Quite honestly, is is a good idea to disconnect from the Sync server before making large changes to your bookmarks.