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Lolu chungechunge lwabekwa kunqolobane. Uyacelwa ubuze umbuzo omusha uma udinga usizo.

Google Sheets "Unable to Load file" in Firefox

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I am able to open my Google Sheet from the Google drive. The sheet loads and I can even switch tabs on the sheet. When I select the pivot table tab I can scroll up and down on the sheet but as soon as I click a cell on the page I receive the error: "Unable to load file". I have tried running Firefox in safe mode and reset Firefox both of which were unsuccessful. I am not experiencing this error in Explorer, Chrome, or Opera. Any other ideas?

I am able to open my Google Sheet from the Google drive. The sheet loads and I can even switch tabs on the sheet. When I select the pivot table tab I can scroll up and down on the sheet but as soon as I click a cell on the page I receive the error: "Unable to load file". I have tried running Firefox in safe mode and reset Firefox both of which were unsuccessful. I am not experiencing this error in Explorer, Chrome, or Opera. Any other ideas?

All Replies (1)

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Hi kousoulos, I don't know what is involved in pivoting a table on Google Sheets... If no other Firefox support volunteers recognize this issue, you might try posting on Google's forums to see whether this is a known incompatibility:

https://productforums.google.com/forum/#!forum/docs