This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Lolu chungechunge lwabekwa kunqolobane. Uyacelwa ubuze umbuzo omusha uma udinga usizo.

No AOL 'you've got mail' sound. (AOL webmail)

  • 8 uphendule
  • 1 inale nkinga
  • 4 views
  • Igcine ukuphendulwa ngu samich

more options

FF 59.0.2 (Win 7)

For last many weeks haven't heard the AOL 'you've got mail' sound Ver. 59.0.2). Do hear it on Pale Moon, Internet Explorer. Disabling Add-ons didn't help.

System sounds are good.

Thank you

FF 59.0.2 (Win 7) For last many weeks haven't heard the AOL 'you've got mail' sound Ver. 59.0.2). Do hear it on Pale Moon, Internet Explorer. Disabling Add-ons didn't help. System sounds are good. Thank you

All Replies (8)

more options
more options

Thanks, but no. No help this time.

more options

samich said

Thanks, but no. No help this time.

"No" as in : "No, I don't use Thunderbird"  ?

more options

Guess you hadn't noticed that I had posted that message to bleepingcomputer.

And no, do not use Thunderbird. As I stated, I use, in addition to Firefox, Pale Moon and Internet Explorer-- and DO hear 'you've got mail' in those browsers.... Have been searching the 'net for weeks and find nothing there, no one else (seems) to have this problem--which started weeks ago...

more options

Would you consider this extension  ?

https://addons.mozilla.org/en-US/firefox/addon/notification-sound/

Worth a try ......

more options

Thank you for this suggestion. However, it does ask permissions "storage: Store settings Monitor extension usage and manage themes: Read extension names for human readable extension notification settings Download files and read and modify the browser’s download history: To make a sound when downloads finish Access your data for all websites: Intercept when websites display a notification Access browser tabs: Toggle muted status for websites from tab context menu menus: Add context menu item to tabs" and I'm not quite comfortable with this.

But, Do appreciate the suggestion. Thank you.

more options

To give you some insight into the reason why these permissions are needed, would you please take a look at this article :

https://blog.mozilla.org/addons/2018/02/01/understanding-extension-permission-requests/

And also :

https://support.mozilla.org/en-US/kb/permission-request-messages-firefox-extensions

more options

Thank you, Happy112. Very informative articles.