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Lolu chungechunge lwabekwa kunqolobane. Uyacelwa ubuze umbuzo omusha uma udinga usizo.

asked for password reset

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asked for a password reset as even though I am sure of my username and password for some reason it says it is invalid, but now cannot log into my email account to use the password reset link?

asked for a password reset as even though I am sure of my username and password for some reason it says it is invalid, but now cannot log into my email account to use the password reset link?

Isisombululo esikhethiwe

Hi Fred thanks, I cannot quite figure out what was going on because I was sure the username and password were correct but I kept getting an error message. I restarted my laptop and for some unknown reason, it came right of its own accord. appreciate your help,

Funda le mpendulo ngokuhambisana nalesi sihloko 👍 0

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Isisombululo Esikhethiwe

Hi Fred thanks, I cannot quite figure out what was going on because I was sure the username and password were correct but I kept getting an error message. I restarted my laptop and for some unknown reason, it came right of its own accord. appreciate your help,