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Lolu chungechunge lwabekwa kunqolobane. Uyacelwa ubuze umbuzo omusha uma udinga usizo.

I can drag messages to any folder successfully, EXCEPT the inbox when they disapear.

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  • Igcine ukuphendulwa ngu Matt

DavidJE
DavidJE
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I accidentally deleted some messages unread. I dragged them from deleted to inbox. They have vanished. Otherwise I can drag messages from any folder to any folder EXCEPT in box where they vanish wherever they came from

I accidentally deleted some messages unread. I dragged them from deleted to inbox. They have vanished. Otherwise I can drag messages from any folder to any folder EXCEPT in box where they vanish wherever they came from

Isisombululo esikhethiwe

In order for us to better investigate this issue you need to add a little more non-personal information.

Please add the troubleshooting information to your post To find the Troubleshooting information:

  • Open Help (or click on three-line-icon and select Help)
  • Choose Troubleshooting Information
  • Use the button Copy to clipboard to select all. Do not check box "Include account names"!
  • Paste this in your post.

Please also add the result of these troubleshooting steps to your post

  • Does Thunderbird work in TB Safe mode (see Thunderbird Safe Mode)?
  • Do you use anti-virus and firewall software? What is the version?
Funda le mpendulo ngokuhambisana nalesi sihloko 👍 0

All Replies (1)

Matt
Matt
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  • Top 10 Contributor
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Isisombululo Esikhethiwe

In order for us to better investigate this issue you need to add a little more non-personal information.

Please add the troubleshooting information to your post To find the Troubleshooting information:

  • Open Help (or click on three-line-icon and select Help)
  • Choose Troubleshooting Information
  • Use the button Copy to clipboard to select all. Do not check box "Include account names"!
  • Paste this in your post.

Please also add the result of these troubleshooting steps to your post

  • Does Thunderbird work in TB Safe mode (see Thunderbird Safe Mode)?
  • Do you use anti-virus and firewall software? What is the version?