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Lolu chungechunge lwabekwa kunqolobane. Uyacelwa ubuze umbuzo omusha uma udinga usizo.

Crash reporter keep popping up.

  • 3 uphendule
  • 1 inale nkinga
  • 1 view
  • Igcine ukuphendulwa ngu philipp

02chuck
02chuck
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Comodo asked to restart to apply changes, I did not close FF before that happened. Now FF does not open, the crash reporter comes up. I have selected restart and close with no success multiple times, the reporter comes back up. tried to redownload FF did not help. Unable to get trouble shooting info has I am doing this report on Explorer.

Below is what is coming up with the crash reporter.


AvailablePageFile: 6678016000 AvailablePhysicalMemory: 2675499008 AvailableVirtualMemory: 8794810421248 BlockedDllList: BlocklistInitFailed: 1 BreakpadReserveAddress: 50397184 BreakpadReserveSize: 83886080 BuildID: 20180427210249 CPUMicrocodeVersion: 0x14 CrashTime: 1525362302 InstallTime: 1525267434 MozCrashReason: MOZ_RELEASE_ASSERT(globalObj) ProductID: {ec8030f7-c20a-464f-9b0e-13a3a9e97384} ProductName: Firefox ReleaseChannel: release SafeMode: 0 SecondsSinceLastCrash: 752 StartupCrash: 1 StartupTime: 1525362302 SystemMemoryUsePercentage: 36 ThreadIdNameMapping: 4248:"Gecko_IOThread",4504:"JS Watchdog",4548:"Link Monitor",3440:"Socket Thread", Throttleable: 1 TotalPageFile: 8478666752 TotalPhysicalMemory: 4240293888 TotalVirtualMemory: 8796092891136 URL: UptimeTS: .466083432 User32BeforeBlocklist: 1 Vendor: Mozilla Version: 59.0.3

This report also contains technical information about the state of the application when it crashed.

Comodo asked to restart to apply changes, I did not close FF before that happened. Now FF does not open, the crash reporter comes up. I have selected restart and close with no success multiple times, the reporter comes back up. tried to redownload FF did not help. Unable to get trouble shooting info has I am doing this report on Explorer. Below is what is coming up with the crash reporter. AvailablePageFile: 6678016000 AvailablePhysicalMemory: 2675499008 AvailableVirtualMemory: 8794810421248 BlockedDllList: BlocklistInitFailed: 1 BreakpadReserveAddress: 50397184 BreakpadReserveSize: 83886080 BuildID: 20180427210249 CPUMicrocodeVersion: 0x14 CrashTime: 1525362302 InstallTime: 1525267434 MozCrashReason: MOZ_RELEASE_ASSERT(globalObj) ProductID: {ec8030f7-c20a-464f-9b0e-13a3a9e97384} ProductName: Firefox ReleaseChannel: release SafeMode: 0 SecondsSinceLastCrash: 752 StartupCrash: 1 StartupTime: 1525362302 SystemMemoryUsePercentage: 36 ThreadIdNameMapping: 4248:"Gecko_IOThread",4504:"JS Watchdog",4548:"Link Monitor",3440:"Socket Thread", Throttleable: 1 TotalPageFile: 8478666752 TotalPhysicalMemory: 4240293888 TotalVirtualMemory: 8796092891136 URL: UptimeTS: .466083432 User32BeforeBlocklist: 1 Vendor: Mozilla Version: 59.0.3 This report also contains technical information about the state of the application when it crashed.

Isisombululo esikhethiwe

hi, unfortunately comodo was malfunctioning today and mistakenly quarantining parts of a couple of programs which caused these firefox startup crashes as well. apparently they have released an update till now that has rectified the issue, so please make sure that comodo and all of its signatures/components are up to date: https://forums.comodo.com/av-false-positivenegative-detection-reporting/comodo-is-reporting-everything-as-a-malware-since-this-night-t121994.0.html

afterwards reinstall firefox with the installer from https://www.mozilla.org/en-US/firefox/all/

in case this doesn't help either i'd recommend to ditch this unreliable security software...

Funda le mpendulo ngokuhambisana nalesi sihloko 👍 0

All Replies (3)

philipp
philipp
  • Moderator
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Isisombululo Esikhethiwe

hi, unfortunately comodo was malfunctioning today and mistakenly quarantining parts of a couple of programs which caused these firefox startup crashes as well. apparently they have released an update till now that has rectified the issue, so please make sure that comodo and all of its signatures/components are up to date: https://forums.comodo.com/av-false-positivenegative-detection-reporting/comodo-is-reporting-everything-as-a-malware-since-this-night-t121994.0.html

afterwards reinstall firefox with the installer from https://www.mozilla.org/en-US/firefox/all/

in case this doesn't help either i'd recommend to ditch this unreliable security software...

02chuck
02chuck Umnikazi wombuzo
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Thanks for the help. Down loaded the updates from Comodo, reinstalled FF. Got back in business.

Thanks 02chuck

philipp
philipp
  • Moderator
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great, thanks for reporting back! :))