We're calling on all EU-based Mozillians with iOS or iPadOS devices to help us monitor Apple’s new browser choice screens. Join the effort to hold Big Tech to account!

This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Lolu chungechunge lwabekwa kunqolobane. Uyacelwa ubuze umbuzo omusha uma udinga usizo.

How can I update V17.0.9 to V52.8.0 (Help says V17 is up to date)?

  • 2 uphendule
  • 1 inale nkinga
  • 10 views
  • Igcine ukuphendulwa ngu BruceM1

BruceM1
BruceM1
more options

I needed to move on from Eudora, so I installed Thunderbird V17.0.9 and imported my Eudora mailboxes. However Thunderbird V17 has not updated automatically. When I select Help / About Thunderbird / Check for Updates it reports that "Thunderbird is up to date". I tried installing V52.8.0 over the top of this version, but it resulted in an infinite number of copies and proved unworkable. Please, how can I update to the latest stable version and enable automatic updating from here on?

I needed to move on from Eudora, so I installed Thunderbird V17.0.9 and imported my Eudora mailboxes. However Thunderbird V17 has not updated automatically. When I select Help / About Thunderbird / Check for Updates it reports that "Thunderbird is up to date". I tried installing V52.8.0 over the top of this version, but it resulted in an infinite number of copies and proved unworkable. Please, how can I update to the latest stable version and enable automatic updating from here on?

Isisombululo esikhethiwe

I tried installing V52.8.0 over the top of this version, but it resulted in an infinite number of copies

What does this mean? Copies of what? It doesn't hurt to uninstall the old version of Thunderbird before installing the new version.

Funda le mpendulo ngokuhambisana nalesi sihloko 👍 1

All Replies (2)

christ1
christ1
  • Top 25 Contributor
more options

Isisombululo Esikhethiwe

I tried installing V52.8.0 over the top of this version, but it resulted in an infinite number of copies

What does this mean? Copies of what? It doesn't hurt to uninstall the old version of Thunderbird before installing the new version.

BruceM1
BruceM1 Umnikazi wombuzo
more options

When I installed V52 over the top of V17, I got (in addition to the usual TB screen) an endless set of tabs across the top of the screen, each with a whirling arrow indicating processor activity - which never stopped.

I'm please to say that your solution worked. I uninstalled V17 and then installed V52 successfully.

Many thanks