This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Lolu chungechunge lwabekwa kunqolobane. Uyacelwa ubuze umbuzo omusha uma udinga usizo.

How do you restore tabs from another computer using Sync?

  • 1 baphendule
  • 1 inale nkinga
  • 1 view
  • Igcine ukuphendulwa ngu Shadow110

more options

I got a new computer, so in order to migrate all my open tabs and bookmarks I installed Sync. When I opened Firefox on the new computer and signed into Sync, I found all my bookmarks were indeed migrated but none of my open tabs were. I no longer have access to the old computer, so hopefully there is a file online somewhere that contains all the information with my open tabs - I had dozens and don't want to lose them! When I click "Library" and "Synced Tabs", I see nothing but a broken heart icon and a button to "Connect Another Device" (which takes me to a screen to connect my mobile device - not helpful). When I click "Manage Devices" under the Sync Tab menu, I can see the device listed but the only option is to Disconnect. How can I view the js file associated with that other device?

I got a new computer, so in order to migrate all my open tabs and bookmarks I installed Sync. When I opened Firefox on the new computer and signed into Sync, I found all my bookmarks were indeed migrated but none of my open tabs were. I no longer have access to the old computer, so hopefully there is a file online somewhere that contains all the information with my open tabs - I had dozens and don't want to lose them! When I click "Library" and "Synced Tabs", I see nothing but a broken heart icon and a button to "Connect Another Device" (which takes me to a screen to connect my mobile device - not helpful). When I click "Manage Devices" under the Sync Tab menu, I can see the device listed but the only option is to Disconnect. How can I view the js file associated with that other device?

All Replies (1)

more options

Sorry, no file on line. By the sounds of your question : that you are using Firefox Sync as a back up service. This is not what Sync is designed to do. The Firefox Sync service takes a copy of the data you wish to include and transfers it to a second device (typically a mobile device such as a tablet or a telephone) running a copy of Firefox. The storage in between all attached devices is both temporary and fragile and is not stable enough to be (and is not designed as) a reliable backup service.

If you have a copy of your Firefox profile for desktop Firefox, you may be able to recover your bookmarks and other data. Please have a read of these article.

If you have a copy of your data on a mobile version of Firefox, please follow these instructions to connect it to Firefox Sync to copy your data.