This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Lolu chungechunge lwabekwa kunqolobane. Uyacelwa ubuze umbuzo omusha uma udinga usizo.

Trying to synchronize my existing account on pc with my Android mobile phone.

  • 1 baphendule
  • 1 inale nkinga
  • 4 views
  • Igcine ukuphendulwa ngu christ1

more options

My Mobile phone is a Samsung Galaxy S4. It has Android 5.0.1. I Have Mozilla Firefox on my PC: kinetik13@kinetikundkunst.de is one of my email addresses. On the mobile phone side, I gave my Firefox password for the email address and it was accepted. A verification mail was sent to my email address on the pc, and I copied this code to the appropriate field in the mobile phone. The code was not accepted. Supposedly it was incorrect. I repeated this procedure 3 times. Same thing. So I'm wodering... Hope you can fix this. Karl Mueller

My Mobile phone is a Samsung Galaxy S4. It has Android 5.0.1. I Have Mozilla Firefox on my PC: kinetik13@kinetikundkunst.de is one of my email addresses. On the mobile phone side, I gave my Firefox password for the email address and it was accepted. A verification mail was sent to my email address on the pc, and I copied this code to the appropriate field in the mobile phone. The code was not accepted. Supposedly it was incorrect. I repeated this procedure 3 times. Same thing. So I'm wodering... Hope you can fix this. Karl Mueller

All Replies (1)

more options

If you do have a Firefox account already, there is no code you need to copy onto the phone. Just follow the instructions to 'Connect an Android device'. https://support.mozilla.org/kb/sync-bookmarks-tabs-history-and-passwords-android