This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Lolu chungechunge lwabekwa kunqolobane. Uyacelwa ubuze umbuzo omusha uma udinga usizo.

Thunderbird is sending emails twice, immediately. Why?

  • 2 uphendule
  • 2 zinale nkinga
  • 880 views
  • Igcine ukuphendulwa ngu quinnbguy

more options

When sending email thru Thunderbird on PC, sentbox always shows emails sent twice (but only received once).

If I send email thru my phone, sent mail shows sent only once, so I know it's a problem with Thunderbird.

Any ideas?

When sending email thru Thunderbird on PC, sentbox always shows emails sent twice (but only received once). If I send email thru my phone, sent mail shows sent only once, so I know it's a problem with Thunderbird. Any ideas?

Isisombululo esikhethiwe

Is it a gmail or outlook.com/hotmail/live account? They automatically copy sent messages to Sent, so you should uncheck 'Place a copy in' under Copies & Folders in Tools/Account Settings.

Funda le mpendulo ngokuhambisana nalesi sihloko 👍 0

All Replies (2)

more options

Isisombululo Esikhethiwe

Is it a gmail or outlook.com/hotmail/live account? They automatically copy sent messages to Sent, so you should uncheck 'Place a copy in' under Copies & Folders in Tools/Account Settings.

more options

It's a Hotmail account.

I made your adjustment and it's all set now.

Thanks

Okulungisiwe ngu quinnbguy