Join the AMA (Ask Me Anything) with the Firefox leadership team to celebrate Firefox 20th anniversary and discuss Firefox’s future on Mozilla Connect. Mark your calendar on Thursday, November 14, 18:00 - 20:00 UTC!

This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Lolu chungechunge lwabekwa kunqolobane. Uyacelwa ubuze umbuzo omusha uma udinga usizo.

I want to permanently get rid of Bing.

  • 3 uphendule
  • 3 zinale nkinga
  • 25 views
  • Igcine ukuphendulwa ngu FredMcD

more options

Bing is popping up on my home screen whenever I want to search. And then it stays there. Bing also steals my search when I use Goggle. The only search engine showing under Customize is Google. It's google I want. I have followed Bing's instructions for removal as well as a couple I have found here by poring through Options, Customize, Extensions and Add-ons, and Help, as part of several found instructions. I am running Firefox Quantum Mozilla under Windows 10 with Google as my search.

And I cannot find nor get rid of Bing.

Bing is popping up on my home screen whenever I want to search. And then it stays there. Bing also steals my search when I use Goggle. The only search engine showing under Customize is Google. It's google I want. I have followed Bing's instructions for removal as well as a couple I have found here by poring through Options, Customize, Extensions and Add-ons, and Help, as part of several found instructions. I am running Firefox Quantum Mozilla under Windows 10 with Google as my search. And I cannot find nor get rid of Bing.

All Replies (3)

more options

Type about:addons<enter> in the address bar to open your Add-ons Manager. Hot key; (<Control> [Mac=<Command>] <Shift> A)

In the Add-ons Manager, on the left, select Extensions. Remove “ Bing “ Anything.

Also remove SafeSearch, SearchAssist Incognito, FileConverter Addon, SearchLock, DiscreteSearch, WebSearch, Findwide Search Engine

Now do the same in the computer’s Programs Folder.

Windows: Start > Control Panel > Uninstall Programs. Mac: Open the Applications folder. Linux: Check your user manual.

more options

None of those extensions are installed. Clearing cache doesn't help. I removed Bing from the search engine list. Nothing helps. I HATE BING and I never did want it.

more options

You may have ad/mal-ware. Further information can be found in this article; https://support.mozilla.org/en-US/kb/troubleshoot-firefox-issues-caused-malware?cache=no

Run most or all of the listed malware scanners. Each works differently. If one program misses something, another may pick it up.


Type about:support in the address bar and press Enter. Under the main banner, press the button; Copy Text To Clipboard.. Now in the Reply Box on the forum page, do a right-click in the box and select Paste.

This will show us your system details. No Personal Information Is Collected.