How to remove that annoying notificiation about "MS Media Pack"?
Hello. I'm getting constant notification "To improve video quality, you may need to install Microsoft’s Media Feature Pack" on the top of the page screen in Firefox. I can't fix this (and maybe I don't want/need). I have two buttons - close (x) and Learn more. No matter which button i press, this message pops-up after several seconds. It's really annoying. I don't get this message in Google Chrome or other browsers. How to remove this message? (not how to install/fix MS Media F Pack - just want to permanently remove this annoying message). Cheers!
All Replies (6)
What site is doing that?
No matter which site I visit. Even on the welcome screen it shows it.
I have never heard of the "MS Media F Pack". But the Windows 10 N and KN versions are well known for adding the "media" features that don't come with Windows 10 in certain areas of the world. And some articles I read back in the days of Windows 8 called the "N" Pack the Media Feature Pack.
https://www.itprotoday.com/windows-10/what-are-windows-10-n-and-kn-editions
It might be helpful to us if you could provide a screenshot of that message.
See this support article. How do I create a screenshot of my problem? It is best to use a compressed image type like PNG or JPG to save the screenshot and make sure that you do not exceed a maximum file size of 1 MB.
Then use the Browse .... button below the Post a Reply text box to upload the screenshot.
the-edmeister said
I have never heard of the "MS Media F Pack". But the Windows 10 N and KN versions are well known for adding the "media" features that don't come with Windows 10 in certain areas of the world. And some articles I read back in the days of Windows 8 called the "N" Pack the Media Feature Pack.
Actually the other way as the N and KN does not come with the "media" features that come with Windows 7, 8 (8.1), 10 for markets like US and Canada.
https://support.mozilla.org/en-US/kb/fix-video-audio-problems-firefox-windows
polkrasna5, do you have a N or KN edition of Windows 10?
You can also see if you fully support HTML5 players as https://www.youtube.com/html5/ is a easy way. If 2-3 are red then you may have a N or KN edition and need the Media Feature Pack from Microsoft as it provides the codecs needed.
https://support.mozilla.org/en-US/kb/fix-video-audio-problems-firefox-windows
Note that this is the decoder.noHWAcceleration.message ("platform-decoder-not-found").
Maybe check some media.decoder-doctor prefs on the about:config page if you want to hide the warning. You won't be able to play affected media files.
- media.decoder-doctor.notifications-allowed
You can open the about:config page via the location/address bar. You can accept the warning and click "I accept the risk!" to continue.