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cannot get logged in to my firefox

tlconnors10
tlconnors10
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I noticed my header changed and then I noticed my accounts don't sync. I tried to log in didn't work, tried to use password and username recover never got an email. I cannot get logged into MY account!

I noticed my header changed and then I noticed my accounts don't sync. I tried to log in didn't work, tried to use password and username recover never got an email. I cannot get logged into MY account!

Isisombululo esikhethiwe

Hi tlconnors10, that sounds like a bit of a mess.

Let's start with the header. Do you mean the toolbar area layout has changed from what it was before? Is this a problem with missing or additional "bars", or with the background (the theme)?

I noticed my header changed and then I noticed my accounts don't sync. I tried to log in didn't work, tried to use password and username recover never got an email. I cannot get logged into MY account!

Is this a problem with your Firefox Account -- used to sync settings between different Firefox browsers -- or with a different account? It's not necessary to log into a Firefox account to use websites; is browsing working normally?

Funda le mpendulo ngokuhambisana nalesi sihloko 👍 0

All Replies (1)

jscher2000 - Support Volunteer
jscher2000 - Support Volunteer
  • Top 10 Contributor
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Isisombululo Esikhethiwe

Hi tlconnors10, that sounds like a bit of a mess.

Let's start with the header. Do you mean the toolbar area layout has changed from what it was before? Is this a problem with missing or additional "bars", or with the background (the theme)?

I noticed my header changed and then I noticed my accounts don't sync. I tried to log in didn't work, tried to use password and username recover never got an email. I cannot get logged into MY account!

Is this a problem with your Firefox Account -- used to sync settings between different Firefox browsers -- or with a different account? It's not necessary to log into a Firefox account to use websites; is browsing working normally?