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FF causes network freezes (packet loss)

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  • Igcine ukuphendulwa ngu cor-el

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After random periods of time while playing video (youtube, vimeo etc) network connection (not only ff) begins to work unstable. FF causes network freeze every 6 second that results in ping >1000 or lost packets. I already get this problem in before (for several years i tried to use FF in different versions of windows and different computers/notebooks). It's only problem caused Firefox, nothing else. System and network load don't reach 15% when i get freezes. FF safe mode with disabled addons don't resolve the problem. Any other browser/program works fine and not affects on network connection.

C: \ Users \ lalala> ping google.com -l 1450 -t

Packet exchange with google.com [173.194.122.131] with 1450 bytes of data: Reply from 173.194.122.131: number of bytes = 1450 time = 2ms TTL = 116 Answer from 173.194.122.131: number of bytes = 1450 time = 3ms TTL = 116 Reply from 173.194.122.131: number of bytes = 1450 time = 4ms TTL = 116 Reply from 173.194.122.131: number of bytes = 1450 time = 4ms TTL = 116 Answer from 173.194.122.131: number of bytes = 1450 time = 3ms TTL = 116 Reply from 173.194.122.131: number of bytes = 1450 time = 1035ms TTL = 116 Answer from 173.194.122.131: number of bytes = 1450 time = 3ms TTL = 116 Answer from 173.194.122.131: number of bytes = 1450 time = 3ms TTL = 116 The answer from 173.194.122.131: number of bytes = 1450 time = 23ms TTL = 116 Answer from 173.194.122.131: number of bytes = 1450 time = 3ms TTL = 116 Answer from 173.194.122.131: number of bytes = 1450 time = 3ms TTL = 116 The answer from 173.194.122.131: number of bytes = 1450 time = 1128ms TTL = 116 ... skipped...

Ping statistics for 173.194.122.131:

   Packets: sent = 31, received = 31, lost = 0
   (0% loss)

Approximate time of reception and transmission in ms:

   Min = 2ms, Max = 1150 ms, Medium = 184 ms
After random periods of time while playing video (youtube, vimeo etc) network connection (not only ff) begins to work unstable. FF causes network freeze every 6 second that results in ping >1000 or lost packets. I already get this problem in before (for several years i tried to use FF in different versions of windows and different computers/notebooks). It's only problem caused Firefox, nothing else. System and network load don't reach 15% when i get freezes. FF safe mode with disabled addons don't resolve the problem. Any other browser/program works fine and not affects on network connection. C: \ Users \ lalala> ping google.com -l 1450 -t Packet exchange with google.com [173.194.122.131] with 1450 bytes of data: Reply from 173.194.122.131: number of bytes = 1450 time = 2ms TTL = 116 Answer from 173.194.122.131: number of bytes = 1450 time = 3ms TTL = 116 Reply from 173.194.122.131: number of bytes = 1450 time = 4ms TTL = 116 Reply from 173.194.122.131: number of bytes = 1450 time = 4ms TTL = 116 Answer from 173.194.122.131: number of bytes = 1450 time = 3ms TTL = 116 Reply from 173.194.122.131: number of bytes = 1450 time = 1035ms TTL = 116 Answer from 173.194.122.131: number of bytes = 1450 time = 3ms TTL = 116 Answer from 173.194.122.131: number of bytes = 1450 time = 3ms TTL = 116 The answer from 173.194.122.131: number of bytes = 1450 time = 23ms TTL = 116 Answer from 173.194.122.131: number of bytes = 1450 time = 3ms TTL = 116 Answer from 173.194.122.131: number of bytes = 1450 time = 3ms TTL = 116 The answer from 173.194.122.131: number of bytes = 1450 time = 1128ms TTL = 116 ... skipped... Ping statistics for 173.194.122.131: Packets: sent = 31, received = 31, lost = 0 (0% loss) Approximate time of reception and transmission in ms: Min = 2ms, Max = 1150 ms, Medium = 184 ms

All Replies (5)

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Network instability would be something of a router or ISP related. And since it is random as you mentioned that sounds more like a hardware issue.

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WestEnd said

Network instability would be something of a router or ISP related. And since it is random as you mentioned that sounds more like a hardware issue.

I already said that i tried it on several different computers and two Internet-providers (lan/wifi/cellular). Here is another related threads:

https://support.mozilla.org/en-US/questions/1136472

https://www.reddit.com/r/firefox/comments/4nc9f7/firefox_causing_systemwide_packet_loss_every_few/

rus:

https://forum.mozilla-russia.org/viewtopic.php?id=66178

disabling the hardware acceleration doesn't resolve the problem.

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Did you power cycle the router as well? Or check firmware updates? And those posting were roughly 2 years ago.

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How closely tied is the problem to the video content? For example, if you close the tabs with video content, does the network connection go back to normal?

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What kind of network connection do you use? Is this a special network card (i.e. hardware) or some other type of connection that requires software to operate like via USB?