Join the AMA (Ask Me Anything) with the Firefox leadership team to celebrate Firefox 20th anniversary and discuss Firefox’s future on Mozilla Connect. Mark your calendar on Thursday, November 14, 18:00 - 20:00 UTC!

This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Lolu chungechunge lwabekwa kunqolobane. Uyacelwa ubuze umbuzo omusha uma udinga usizo.

Is it possible to recover bookmarks if I do not have access to the old device anymore?

  • 2 uphendule
  • 1 inale nkinga
  • 4 views
  • Igcine ukuphendulwa ngu cor-el

hacpanir
hacpanir
more options

Hello!

I was wondering if it is possible to recover old bookmarks in the case when I do not have the access to my old device anymore. My HDD was replaced and I have lost app data. I was using sync on the old device. I have attached the list of my devices below. Basically my question is: is it possible to retrieve the data from a device that was synced 17 days ago, if I no longer have access to that device?

Thank you!

Hello! I was wondering if it is possible to recover old bookmarks in the case when I do not have the access to my old device anymore. My HDD was replaced and I have lost app data. I was using sync on the old device. I have attached the list of my devices below. Basically my question is: is it possible to retrieve the data from a device that was synced 17 days ago, if I no longer have access to that device? Thank you!
Ama-screenshot ananyekiwe

All Replies (2)

FredMcD
FredMcD
more options

The other sync devices should still have the data.

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
more options

If you mean that data on the Sync server has already been updated and you no longer have the bookmarks you need on the Sync server then this isn't possible unless you still have access to that old Waterfox setup, but in that case you can also transfer this data via an USB stick.