This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Lolu chungechunge lwabekwa kunqolobane. Uyacelwa ubuze umbuzo omusha uma udinga usizo.

Firefox turns off my Twitter push notifcations. How do I get them to stay on?

  • 9 uphendule
  • 1 inale nkinga
  • 40 views
  • Igcine ukuphendulwa ngu McCoy

more options

After a while Firefox turns off my Twitter push notifications. Twitter says they're still on but they aren't. If I turn them off & on again, it repeats. I don't have this problem with Chrome but I don't want to use Chrome.

After a while Firefox turns off my Twitter push notifications. Twitter says they're still on but they aren't. If I turn them off & on again, it repeats. I don't have this problem with Chrome but I don't want to use Chrome.

Isisombululo esikhethiwe

rashbaugh3 said

After a while Firefox turns off my Twitter push notifications. Twitter says they're still on but they aren't. If I turn them off & on again, it repeats. I don't have this problem with Chrome but I don't want to use Chrome.

Adding https://twitter.com to Windows 7 Background Apps did the trick. Push notifcations stay on while I'm logged in. If I log out and come back I have to access the Twitter "turn on notifications" page - which is still turned on by the way, but just accessing the page turns them back on again.

Thank you very much McCoy

You too cor-el, even though I didn't get to your solution. ;)

Funda le mpendulo ngokuhambisana nalesi sihloko 👍 0

All Replies (9)

more options

Hello rashbaugh3,

Would you try this please :

When you're on that site, click on the 'i' in a circle, next to the padlock at the left side of the address bar.

Then click on the little black arrow on the dropdown (next to 'Connection') and then on "More Information", which will take you to "Page Info".

Click on the 'Permissions" tab and scroll down to "Send Notifications". Uncheck "Use Default" and check "Allow".

Then close and restart Firefox.

Also see : https://support.mozilla.org/en-US/kb/push-notifications-firefox

And : https://help.twitter.com/en/managing-your-account/enabling-web-and-browser-notifications

Any luck ?

more options

I had checked and made sure it was set to "allow" many times in past. It still is. I've wondered if there isn't an about:config setting in Firefox that only allows so many push notifications then cuts them off.

Appreciate the suggestion though.

more options

Would you give this a try please :

Type in the address bar about:config (promise to be careful, if asked, but you probably already know the drill)

Type in the search bar dom.push.enabled

and set its value to true

Then type in the search bar dom.webnotifications.enabled

and set its value to true

Then close and restart Firefox.

Note : setting these values to "true" will affect all sites, though ....

(you can always reset the values)

more options

And as I wasn't quite sure that changing the values of those prefs might do the trick, I kept searching, and found this :

https://superuser.com/questions/1298796/why-firefox-forgets-my-web-notifications-for-twitter

Would that last post be what you need ?

more options

They have been both set to true. Thanks again though. Your next suggestion might do the trick.

more options

rashbaugh3 said

Your next suggestion might do the trick.

Will you let us know if it does ? Cause if doesn't, we will just have to keep looking for a solution .....

more options

You can check the Browser Console for service worker related messages.

You can see all registered service workers on these pages: about:serviceworkers and about:debugging#workers You can check WebSockets via this page: about:networking#websockets See also serviceworker.txt in the profile folder.


Start Firefox in Safe Mode to check if one of the extensions ("3-bar" menu button or Tools -> Add-ons -> Extensions) or if hardware acceleration is causing the problem.

  • switch to the DEFAULT theme: "3-bar" menu button or Tools -> Add-ons -> Themes
  • do NOT click the "Refresh Firefox" button on the Safe Mode start window
more options

Isisombululo Esikhethiwe

rashbaugh3 said

After a while Firefox turns off my Twitter push notifications. Twitter says they're still on but they aren't. If I turn them off & on again, it repeats. I don't have this problem with Chrome but I don't want to use Chrome.

Adding https://twitter.com to Windows 7 Background Apps did the trick. Push notifcations stay on while I'm logged in. If I log out and come back I have to access the Twitter "turn on notifications" page - which is still turned on by the way, but just accessing the page turns them back on again.

Thank you very much McCoy

You too cor-el, even though I didn't get to your solution. ;)

more options

rashbaugh3 said

Thank you very much McCoy

My pleasure - I'm just sorry I didn't suggest to check Windows background app first.