This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Lolu chungechunge lwabekwa kunqolobane. Uyacelwa ubuze umbuzo omusha uma udinga usizo.

The shortcut Ctrl-Shift Page Up, Page Down, and Home are no longer working.

  • 6 uphendule
  • 1 inale nkinga
  • 13 views
  • Igcine ukuphendulwa ngu GaryC

GaryC
GaryC
more options

The shortcut Ctrl-Shift Page Up, Page Down, and Home are no longer working. It worked before updating to FF v. 69.0 (64-bit). I use Windows 7, Pro, X-64. I tried using the Ctrl-Shift keys on both sides of my keyboard.

The shortcut Ctrl-Shift Page Up, Page Down, and Home are no longer working. It worked before updating to FF v. 69.0 (64-bit). I use Windows 7, Pro, X-64. I tried using the Ctrl-Shift keys on both sides of my keyboard.

All Replies (6)

user104147805413306348376805769878442569366
user104147805413306348376805769878442569366
more options

Hi GaryC, Is NumLock on?

Here's an article about:

Keyboard shortcuts https://support.mozilla.org/en-US/kb/keyboard-shortcuts-perform-firefox-tasks-quickly

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
more options

What do you expect these shortcuts to do and what do they currently ?

GaryC
GaryC Umnikazi wombuzo
more options

My_Cheese_Is_Slippin' said

Hi GaryC, Is NumLock on? Here's an article about: Keyboard shortcuts https://support.mozilla.org/en-US/kb/keyboard-shortcuts-perform-firefox-tasks-quickly

These shortcuts are supposed to work with NumLock on. They have always worked that way in the past.

Okulungisiwe ngu GaryC

GaryC
GaryC Umnikazi wombuzo
more options

cor-el said

What do you expect these shortcuts to do and what do they currently ?

Move the tab left or right. They do nothing now. With Ctrl-Shift Home you should be able to move the tab all the way to the left. It does nothing too.

Okulungisiwe ngu GaryC

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
more options

^: Yes, that would be the default and expected action for Ctrl+Shift+PgUp/PgDown in Firefox. The Ctrl+Shift+Home keyboard shortcut only works if the Tab bar has focus, i.e. there is a focus ring around the tab text as mentioned in the article.

Start Firefox in Safe Mode to check if one of the extensions ("3-bar" menu button or Tools -> Add-ons -> Extensions) or if hardware acceleration is causing the problem.

  • switch to the DEFAULT theme: "3-bar" menu button or Tools -> Add-ons -> Themes
  • do NOT click the "Refresh Firefox" button on the Safe Mode start window
GaryC
GaryC Umnikazi wombuzo
more options

Restarting in Safe Mode did not help. I usually have the default theme anyway.

But I did find something that made a difference. I have, and have had, around 200 tabs open in Firefox, and around the same number in Opera. When I close Opera the keyboard shortcut for the tabs works. It's not a memory issue, or at least not just a memory issue, because I am using less than 9GB of memory out of 16GB. To be clear, I have to close Opera and keep it closed for this to work.

What do you think?

Okulungisiwe ngu GaryC