This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Lolu chungechunge lwabekwa kunqolobane. Uyacelwa ubuze umbuzo omusha uma udinga usizo.

how do I delete pop3 account with same name as newly created imap account

  • 1 baphendule
  • 1 inale nkinga
  • 15 views
  • Igcine ukuphendulwa ngu Matt

more options

Hi I have followed the instructions here https://support.mozilla.org/en-US/kb/switch-pop-imap-account

to change my email account to "IMAP"

Thunderbird now lists the POP3 account above the IMAP account.

I have moved all the messages and folders from the POP3 account and IMAP is working OK. I now want to delete the POP3 account. When I go Tools - Account settings - Account actions I get message "An account with this name already exist"

Advice please on how to proceed in removing the POP3 account

Hi I have followed the instructions here https://support.mozilla.org/en-US/kb/switch-pop-imap-account to change my email account to "IMAP" Thunderbird now lists the POP3 account above the IMAP account. I have moved all the messages and folders from the POP3 account and IMAP is working OK. I now want to delete the POP3 account. When I go Tools - Account settings - Account actions I get message "An account with this name already exist" Advice please on how to proceed in removing the POP3 account

All Replies (1)

more options

the cursor in blinking in the account name waiting for you to enter something that will resolve the duplication. Perhaps a 1 on the end and click ok.