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Lolu chungechunge lwabekwa kunqolobane. Uyacelwa ubuze umbuzo omusha uma udinga usizo.

Since enabling firefox sync on containers Sync won't stop running and is causing high CPU usage

utahj6
utahj6
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I have enabled firefox sync on containers for three computer and since enabling it and after a hard crash on one computer the sync runs in the background and does not stop.

What happened: - I enabled it on a desktop then laptop - When I was going to enable it on another desktop the laptop crashed during a sync - I had to rebuild the containers from scratch as it appeared as if some corruption occured

What I have done and tried: - Disabling Sync on affected computers and reenabling it - Killing the firefox program and restarting it - Refreshing Firefox on the computer that crashed - Redoing the entire list of tabs

What happens now: - On computers with Sync enabled it will start and stop quickly, then run continuously for an uninterrupted period of time - All other items in Sync appear to be ok

The three computers run either Windows or Ubuntu

I have enabled firefox sync on containers for three computer and since enabling it and after a hard crash on one computer the sync runs in the background and does not stop. What happened: - I enabled it on a desktop then laptop - When I was going to enable it on another desktop the laptop crashed during a sync - I had to rebuild the containers from scratch as it appeared as if some corruption occured What I have done and tried: - Disabling Sync on affected computers and reenabling it - Killing the firefox program and restarting it - Refreshing Firefox on the computer that crashed - Redoing the entire list of tabs What happens now: - On computers with Sync enabled it will start and stop quickly, then run continuously for an uninterrupted period of time - All other items in Sync appear to be ok The three computers run either Windows or Ubuntu

All Replies (4)

utahj6
utahj6 Umnikazi wombuzo
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Also if others are experiencing this and there isn't a fix how does one create a trouble ticket?

the-edmeister
the-edmeister
  • Moderator
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File a Bug report: https://bugzilla.mozilla.org/

https://developer.mozilla.org/en/Bug_writing_guidelines

utahj6
utahj6 Umnikazi wombuzo
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Thank you, it would seem that there needs to be some method to revert to a known good set of sync data and force download from the server to resolve sync issues.

the-edmeister
the-edmeister
  • Moderator
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Sync saves one dataset that is merged upon upload and subsequent processing by the Sync server. There are no backups, and there are no directional controls for upload/download. Just not something that Sync has ever had for the 12 years of its existence.