This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Lolu chungechunge lwabekwa kunqolobane. Uyacelwa ubuze umbuzo omusha uma udinga usizo.

can't open file downloaded from facebook

  • 3 uphendule
  • 1 inale nkinga
  • 19 views
  • Igcine ukuphendulwa ngu Paul

randalekgoddard1974
randalekgoddard1974
more options

I downloaded my complete Facebook history and it is not letting me open the file

I downloaded my complete Facebook history and it is not letting me open the file

All Replies (3)

Paul
Paul
  • Moderator
  • Top 10 Contributor
more options

Hi

What are the letters after the " . " in the filename?

randalekgoddard1974
randalekgoddard1974 Umnikazi wombuzo
more options

It's " ZIP "

Paul
Paul
  • Moderator
  • Top 10 Contributor
more options

Okay, thank you.

Firefox for Android will not be able to open that type of file, but a file manager application available from the Google Play store might and a desktop computer (if you can email it to your address and open it on one) almost certainly will.