This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Lolu chungechunge lwabekwa kunqolobane. Uyacelwa ubuze umbuzo omusha uma udinga usizo.

How do I set up a new email account to store messages under Local Folders

  • 6 uphendule
  • 1 inale nkinga
  • 1 view
  • Igcine ukuphendulwa ngu bob.furber

more options

I currently have two mail accounts sharing Local Folders/Inbox. On adding a 3rd account, in NewAccont/Server Settings/Message Storage/Advanced/ I selected "Inbox for Different account: Local Folders".

However, a separate new folder is created above Local Folders named newname@myserver.ca containing an Inbox and Trash folder.

This was the process I followed when I added my 2nd mail account which has happily stored all its messages under Local Folders.

I am using Thunderbird 68.4.1 (64-bit) on an Ubuntu 18.04.4 LTS

I currently have two mail accounts sharing Local Folders/Inbox. On adding a 3rd account, in NewAccont/Server Settings/Message Storage/Advanced/ I selected "Inbox for Different account: Local Folders". However, a separate new folder is created above Local Folders named newname@myserver.ca containing an Inbox and Trash folder. This was the process I followed when I added my 2nd mail account which has happily stored all its messages under Local Folders. I am using Thunderbird 68.4.1 (64-bit) on an Ubuntu 18.04.4 LTS
Ama-screenshot ananyekiwe

Isisombululo esikhethiwe

You will note I told you to restart Thunderbird as well.

That advice is because there is a file in the profile that stores the state of the folder pane and sometimes it just does not get with the program until the application restarts.

Funda le mpendulo ngokuhambisana nalesi sihloko 👍 1

All Replies (6)

more options

I will take a punt you added the last account as IMAP. Lobal inbox only works for POP accounts.

Otherwise a restart after you change the setting for the inbox should set it right.

more options

Sorry, I should have mentioned that the Incoming server was set to POP3 ..something I copied from my previous 2 accounts which use POP3 and have been happily sharing Local Folders for years.

more options

Have you restarted Thunderbird sice setting up the pop account as a Global account? If no, please restart Thunderbird now.

Please report back on results.

more options

Doh! The myname@myserver.ca folder vanished after restarting Thunderbird. Why didn't I thing of restarting earlier?

Interestingly, as I was testing (before restarting) test mails were ending up in Local_Folders/Inbox/ and Local_Folders/Sent/ leaving the myname@myserver.ca folder unused ..just going for the ride.

more options

Isisombululo Esikhethiwe

You will note I told you to restart Thunderbird as well.

That advice is because there is a file in the profile that stores the state of the folder pane and sometimes it just does not get with the program until the application restarts.

more options

Indeed, I should have read your response more carefully intead of pulling out my hair.