This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Lolu chungechunge lwabekwa kunqolobane. Uyacelwa ubuze umbuzo omusha uma udinga usizo.

File doesn't completely download!

  • 2 uphendule
  • 1 inale nkinga
  • 2 views
  • Igcine ukuphendulwa ngu FredMcD

more options

When I try to download a file, after some time it says that downloading is done, but it's not. I can't open it and it says that file is corrupted. Everytime, same file, different size (below 1.22 GB).

When I try to download a file, after some time it says that downloading is done, but it's not. I can't open it and it says that file is corrupted. Everytime, same file, different size (below 1.22 GB).
Ama-screenshot ananyekiwe

All Replies (2)

more options

The phone number you saw or received earlier is a scam. Please do not attempt to call that number.


What security software do you have ?

It is possible that (anti-virus) security software is causing the problem. Try to disable security software temporarily to see if that makes a difference.

more options

Go to the Mozilla Add-ons Web Page {web Link} (There’s a lot of good stuff here) and search for a download manager.


This download manager works separately from the browser. The browser tells it what to download, and off it goes.

http://www.freedownloadmanager.org It is a powerful modern download accelerator and organizer for Windows and Mac.