Firefox tab crashes when playing video at random times
Started today I'll be watching a video on Twitch and during random times it will crash the tab. Sometimes it will take a long time and it will crash along with other tab. Could someone help me review the report ids?
bp-cb92aa6a-d857-4aef-8ce0-2951a0200410 bp-3594962c-fd9e-4f7f-a329-5810c0200410
All Replies (5)
For me, Firefox always worked bad with Twitch, I don't know why. I always had stuttering, buffering, etc, with videos in higher resolutions or with higher framerates. I reported it a few times, but they never fixed it. With Chrome I have 0 problems with Twitch.
bp-cb92aa6a-d857-4aef-8ce0-2951a0200410 Signature: js::jit::JitScript::MonitorBytecodeTypeSlow
Crash Reason EXCEPTION_ILLEGAL_INSTRUCTION
nvwgf2umx_cfg.dll = NVIDIA D3D10 drivers = NVIDIA Corporation +++++++++++++++++++++++++++++++++++++++++++++++ bp-3594962c-fd9e-4f7f-a329-5810c0200410 Signature: js::GCMarker::traverse<T>
Crash Reason EXCEPTION_ACCESS_VIOLATION_WRITE
nvwgf2umx_cfg.dll = NVIDIA D3D10 drivers = NVIDIA Corporation
This is for Sumo's Related Bugs 1495589 RESOLVED DUPLICATE Crash in js::GCMarker::traverse<T>
1475821 NEW --- Crash in void js::GCMarker::traverse<T>
First, make sure all software is up to date.
Many site issues can be caused by corrupt cookies or cache.
Warning ! ! This will log you out of sites you're logged in to. You may also lose any settings for that website.
- How to clear the Firefox cache {web link}
If there is still a problem, Start Firefox in Safe Mode {web link} by holding down the <Shift> (Mac=Options) key, and then starting Firefox.
A small dialog should appear. Click Start In Safe Mode (not Refresh). Did this help?
While you are in safe mode;
Try disabling graphics hardware acceleration in Firefox. Since this feature was added to Firefox it has gradually improved but there are still a few glitches.
How to disable Hardware Acceleration {web link}
FredMcD said
First, make sure all software is up to date. Many site issues can be caused by corrupt cookies or cache. Warning ! ! This will log you out of sites you're logged in to. You may also lose any settings for that website.If there is still a problem, Start Firefox in Safe Mode {web link} by holding down the <Shift> (Mac=Options) key, and then starting Firefox. A small dialog should appear. Click Start In Safe Mode (not Refresh). Did this help? While you are in safe mode; Try disabling graphics hardware acceleration in Firefox. Since this feature was added to Firefox it has gradually improved but there are still a few glitches. How to disable Hardware Acceleration {web link}
- How to clear the Firefox cache {web link}
Tried all those but no luck in fact I think it's getting worse.
Use these links to create a new profile. Use this new profile as is. Is the problem still there?
https://support.mozilla.org/en-US/kb/how-run-firefox-when-profile-missing-inaccessible
http://kb.mozillazine.org/Profile_folder_-_Firefox#Navigating_to_the_profile_folder
https://support.mozilla.org/en-US/kb/profile-manager-create-and-remove-firefox-profiles
https://support.mozilla.org/en-US/kb/back-and-restore-information-firefox-profiles
Type about:profiles<enter> in the address bar.