This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Lolu chungechunge lwabekwa kunqolobane. Uyacelwa ubuze umbuzo omusha uma udinga usizo.

Firefox browser not the same for all users on same PC

  • 2 uphendule
  • 1 inale nkinga
  • 9 views
  • Igcine ukuphendulwa ngu gmajic

gmajic
gmajic
more options

I logged in as a different user on Windows 10 PC. When I opened FF the browser was different, it didn't have the Webroot Webfiltering Shield icon (however it did have the LastPass icon on it). I used the SYNC tool but it still didn't add that plugin.

I logged in as a different user on Windows 10 PC. When I opened FF the browser was different, it didn't have the Webroot Webfiltering Shield icon (however it did have the LastPass icon on it). I used the SYNC tool but it still didn't add that plugin.

Isisombululo esikhethiwe

Yes! My WEBROOT works on all 3 of my PCs, its just for this one USER ACCOUNT. TY! For your efforts but this is no longer a problem I deleted that USER ACCOUNT yesterday.

Funda le mpendulo ngokuhambisana nalesi sihloko 👍 0

All Replies (2)

Eve
Eve
more options

This is logged into the same firefox account as well? I wonder if maybe the add on was deprecated and can't be downloaded through sync any longer. Does it still work on your other account?

gmajic
gmajic Umnikazi wombuzo
more options

Isisombululo Esikhethiwe

Yes! My WEBROOT works on all 3 of my PCs, its just for this one USER ACCOUNT. TY! For your efforts but this is no longer a problem I deleted that USER ACCOUNT yesterday.