Join the AMA (Ask Me Anything) with the Firefox leadership team to celebrate Firefox 20th anniversary and discuss Firefox’s future on Mozilla Connect. Mark your calendar on Thursday, November 14, 18:00 - 20:00 UTC!

This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Lolu chungechunge lwabekwa kunqolobane. Uyacelwa ubuze umbuzo omusha uma udinga usizo.

How do I disable these pop-ups?

  • 5 uphendule
  • 1 inale nkinga
  • 7 views
  • Igcine ukuphendulwa ngu RIMD

RIMD
RIMD
more options

Thanks for reviewing my threads.

After making a new account, I did not get past threads into this account.

I find after update, firefox work OK, but after considerable usage, it slows down.

I had a setting to clean up cache after closing. Will add blocker make larger files for scanning. What are the folders to look to do clean up?

I am getting this irritating popup frequently, when I am using yahoo email with "Looks like your ad-blocker is on"

How do I disable this pop-ups?

Thanks for your guidance.

Thanks for reviewing my threads. After making a new account, I did not get past threads into this account. I find after update, firefox work OK, but after considerable usage, it slows down. I had a setting to clean up cache after closing. Will add blocker make larger files for scanning. What are the folders to look to do clean up? I am getting this irritating popup frequently, when I am using yahoo email with "Looks like your ad-blocker is on" How do I disable this pop-ups? Thanks for your guidance.
Ama-screenshot ananyekiwe

All Replies (5)

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
more options

This can possibly happen if you have Tracking Protection enabled and content is blocked (i.e. you have a blueish highlight shield on the location bar).

RIMD
RIMD Umnikazi wombuzo
more options

Thanks for weighing in. I did make the change to "'Enhanced Tracking Protection"'

Still I am getting that popup asking to disable ad-blocker. There is no close option for that pop-up either.

Thanks for guidance.

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
more options

The screenshot shows you click the shield icon on this SUMO forum website. You need to click the shield icon when you are on a web page that shows this alert (e.g. the www.yahoo.com website that shows in the first screenshot). Content blocking via TP is specific for each website (domain).

RIMD
RIMD Umnikazi wombuzo
more options

Thanks for your reply.

"You need to click the shield icon when you are on a web page that shows this alert (e.g. the www.yahoo.com website that shows in the first screenshot)."

As soon as , the pop-up shows up, I clicked the shield icon of the web page. I saw external protection tracking is ON for this site. I did turn OFF, so pop-up went away.

It showed up again little later, on same page (yahoo.com email).

It was external protection tracking is OFF at this time. I need to turn ON external protection tracking to send the pop-up away.

Are there ways to disable this showing up pop-up permanently ?

Thanks for your guidance.

RIMD
RIMD Umnikazi wombuzo
more options

Any update?

It started coming more frequently now. It is happening only in yahoo mail, while browsing/reading email.

How do I fix this issue?