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accessing my email address on firefox

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hello everyone,

I seem to have done something to limit access to my Emails. I answered a request from Fox to click on security and now I am locked out!! How do I undo this?

Thank you in advance.

hello everyone, I seem to have done something to limit access to my Emails. I answered a request from Fox to click on security and now I am locked out!! How do I undo this? Thank you in advance.

Isisombululo esikhethiwe

hello

john,

follow the instruction:

An update to Firefox was just released which can cause the problem. This is from the Firefox 77 release notes:

Users with Avast or AVG security software using the HTTPS Scanning feature may get an error message (SSL_ERROR_RX_RECORD_TOO_LONG) when trying to access secure sites. Workarounds are available from this support article until fixed versions of Avast and AVG are available.

The support article link goes to a section of the Secure connection failed and Firefox did not connect article, which explains how to turn off HTTPS scanning in the Web Shield component of Avast/AVG. For more information, see Managing HTTPS scanning in Web Shield in Avast Antivirus on the Avast support site.

I hope resolve your problem then reply back to me .

Thank you

Funda le mpendulo ngokuhambisana nalesi sihloko 👍 0

All Replies (3)

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Isisombululo Esikhethiwe

hello

john,

follow the instruction:

An update to Firefox was just released which can cause the problem. This is from the Firefox 77 release notes:

Users with Avast or AVG security software using the HTTPS Scanning feature may get an error message (SSL_ERROR_RX_RECORD_TOO_LONG) when trying to access secure sites. Workarounds are available from this support article until fixed versions of Avast and AVG are available.

The support article link goes to a section of the Secure connection failed and Firefox did not connect article, which explains how to turn off HTTPS scanning in the Web Shield component of Avast/AVG. For more information, see Managing HTTPS scanning in Web Shield in Avast Antivirus on the Avast support site.

I hope resolve your problem then reply back to me .

Thank you

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Hello...

If the problem is with a sync account,

Resetting the sync password, or changing its e-mail, will remove all data from the servers.

This is a security feature. https://support.mozilla.org/en-US/kb/ive-lost-my-firefox-sync-account-inf...

   I've lost my Firefox Sync account information - What to do
   I’ve forgotten, or don't have access to, my Firefox Account email address
more options

If the problem is with a sync account,

Resetting the sync password, or changing its e-mail, will remove all data from the servers.

This is a security feature. https://support.mozilla.org/en-US/kb/ive-lost-my-firefox-sync-account-information

   I've lost my Firefox Sync account information - What to do
   I’ve forgotten, or don't have access to, my Firefox Account email address