This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Lolu chungechunge lwabekwa kunqolobane. Uyacelwa ubuze umbuzo omusha uma udinga usizo.

Missing logins and bookmarks

  • 1 baphendule
  • 1 inale nkinga
  • 1 view
  • Igcine ukuphendulwa ngu FredMcD

geoffboyes
geoffboyes
more options

My partner recently used my computer to login to Firefox, after she logged out and I logged in again, all of my information - logins, bookmarks, plugins etc were gone. I have restored my bookmarks from a backup but my logins are still missing, my partners logins are still listed when I open the Firefox menu (when I'm logged in). Is there an easy way to restore my logins? and why has this happened?

My partner recently used my computer to login to Firefox, after she logged out and I logged in again, all of my information - logins, bookmarks, plugins etc were gone. I have restored my bookmarks from a backup but my logins are still missing, my partners logins are still listed when I open the Firefox menu (when I'm logged in). Is there an easy way to restore my logins? and why has this happened?

All Replies (1)

FredMcD
FredMcD
more options

https://support.mozilla.org/en-US/kb/how-run-firefox-when-profile-missing-inaccessible

http://kb.mozillazine.org/Profile_folder_-_Firefox#Navigating_to_the_profile_folder

https://support.mozilla.org/en-US/kb/profile-manager-create-and-remove-firefox-profiles

https://support.mozilla.org/en-US/kb/back-and-restore-information-firefox-profiles


Type about:profiles<enter> in the address bar. How many profiles are listed? How many should be there?