Join the AMA (Ask Me Anything) with the Firefox leadership team to celebrate Firefox 20th anniversary and discuss Firefox’s future on Mozilla Connect. Mark your calendar on Thursday, November 14, 18:00 - 20:00 UTC!

This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Lolu chungechunge lwabekwa kunqolobane. Uyacelwa ubuze umbuzo omusha uma udinga usizo.

The mic and webcam popup doesn't go away even after the tab is closed. How to solve it? A bug?

cloudchasingfun
cloudchasingfun
more options

When I go to a website that requests access to my webcam and/or my microphone (and I grant it), a tiny popup comes up over the tab bar. That's fine. But when I close the tab using either or both, the popup doesn't go away. It doesn't contain the mic and/or cam icon(s) anymore, just the Firefox logo, but it doesn't go away and, oh my, it is so annoying.

The attached images are (1) the popup when I am using my mic in a tab, and (2) the popup when I am no longer using neither mic nor cam anywhere but the popup is still visible.

I can only remove the Firefox-icon-only popup by restarting Firefox!

How do I solve this? Is this a bug?

When I go to a website that requests access to my webcam and/or my microphone (and I grant it), a tiny popup comes up over the tab bar. That's fine. But when I close the tab using either or both, the popup doesn't go away. It doesn't contain the mic and/or cam icon(s) anymore, just the Firefox logo, but it doesn't go away and, oh my, it is so annoying. The attached images are (1) the popup when I am using my mic in a tab, and (2) the popup when I am no longer using neither mic nor cam anywhere but the popup is still visible. I can only remove the Firefox-icon-only popup by restarting Firefox! How do I solve this? Is this a bug?
Ama-screenshot ananyekiwe

Isisombululo esikhethiwe

Apparently the last update solved it. I just closed a tab that was using mic and cam, and the annoying icon went away.

Funda le mpendulo ngokuhambisana nalesi sihloko 👍 0

All Replies (3)

cloudchasingfun
cloudchasingfun Umnikazi wombuzo
more options

Isisombululo Esikhethiwe

Apparently the last update solved it. I just closed a tab that was using mic and cam, and the annoying icon went away.

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
more options

Yes, that bug is fixed in Firefox 79.

(please do not comment in bug reports
https://bugzilla.mozilla.org/page.cgi?id=etiquette.html)

cloudchasingfun
cloudchasingfun Umnikazi wombuzo
more options

The solution might not be consistent though. The issue just happened again. I am seeing right now a popup with the Firefox icon alone, after quitting a conference call and even closing the related tab. Should I report it in the bug tracking page?

EDIT: a few minutes later it went away. Unusual that it didn't vanish right away. But it did go away, so I'll just take note if it happens again.

Okulungisiwe ngu cloudchasingfun