This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Lolu chungechunge lwabekwa kunqolobane. Uyacelwa ubuze umbuzo omusha uma udinga usizo.

Error message but unable to implement fix in server settings

  • 1 baphendule
  • 1 inale nkinga
  • 1 view
  • Igcine ukuphendulwa ngu Stans

laurierose2
laurierose2
more options

Received this error message when I tried to download new email with Thunderbird this morning: "The POP3 mail server (pop.verizon.net) does not support UIDL or XTND XLST, which are required to implement the ``Leave on Server, ``Maximum Message Size or ``Fetch Headers Only options. To download your mail, turn off these options in the Server Settings for your mail server in the Account Settings window." There is no where in my Server settings that even has these options, much less to turn them off. Fetch headers only was off already, & no maximum message size set. When I turned off Leave on Server, all the new email downloaded, but all my email disappeared from other devices, so I turned it back on. How do I correct this while retaining the Leave on Server setting?

Received this error message when I tried to download new email with Thunderbird this morning: "The POP3 mail server (pop.verizon.net) does not support UIDL or XTND XLST, which are required to implement the ``Leave on Server'', ``Maximum Message Size'' or ``Fetch Headers Only'' options. To download your mail, turn off these options in the Server Settings for your mail server in the Account Settings window." There is no where in my Server settings that even has these options, much less to turn them off. Fetch headers only was off already, & no maximum message size set. When I turned off Leave on Server, all the new email downloaded, but all my email disappeared from other devices, so I turned it back on. How do I correct this while retaining the Leave on Server setting?

All Replies (1)

Stans
Stans
more options

https://support.mozilla.org/en-US/questions/1221957