This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Lolu chungechunge lwabekwa kunqolobane. Uyacelwa ubuze umbuzo omusha uma udinga usizo.

Page up and page down keys don't work in Firefox (2020); NOT caret browsing

  • 1 baphendule
  • 1 inale nkinga
  • 7 views
  • Igcine ukuphendulwa ngu cor-el

more options

Page up and page down keys usually don't work in the latest version of Firefox. I say 'usually' because they will start working again at (what seems to me) random times. I have NOT activated caret browsing; the arrow keys work when the page up/down keys don't. Page up/down keys work in all other apps and browsers.

In Firefox, it acts as though 'number lock' is activated - while typing this, I tried the 'end' and 'page up' keys and it typed the numbers, even though number lock is definitely not on (if I try it in another app, it doesn't type numbers but acts as page up/down etc.)

Page up and page down keys usually don't work in the latest version of Firefox. I say 'usually' because they will start working again at (what seems to me) random times. I have NOT activated caret browsing; the arrow keys work when the page up/down keys don't. Page up/down keys work in all other apps and browsers. In Firefox, it acts as though 'number lock' is activated - while typing this, I tried the 'end' and 'page up' keys and it typed the numbers, even though number lock is definitely not on (if I try it in another app, it doesn't type numbers but acts as page up/down etc.)

All Replies (1)

more options

Do Ctrl+PageUp and Ctrl+PageDown work when this happens ?

It is possible that some status keys have the wrong state and Firefox sees them as still pressed.

Try to press all the status keys (Shift, Ctrl, Alt, Windows) a few times to see if that helps to recover from this. If it doesn't help then close and restart Firefox or reboot the computer.