This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Lolu chungechunge lwabekwa kunqolobane. Uyacelwa ubuze umbuzo omusha uma udinga usizo.

Log in issue

  • 1 baphendule
  • 1 inale nkinga
  • 9 views
  • Igcine ukuphendulwa ngu FredMcD

Bruce-MN
Bruce-MN
more options

I cannot log into a bank's website using Firefox-suddenly. Never had problems for 10 years plus. I can log in using other browsers. I've cleared cookies and cache, started in Safe Mode. I've exported my bookmarks. Is it time to uninstall and install?

I cannot log into a bank's website using Firefox-suddenly. Never had problems for 10 years plus. I can log in using other browsers. I've cleared cookies and cache, started in Safe Mode. I've exported my bookmarks. Is it time to uninstall and install?

All Replies (1)

FredMcD
FredMcD
more options

Reinstalling would only help if there is something wrong with the program's files.

Bruce-MN said
I cannot log into a bank's website

Please explain the problem in detail. What happens? What is/are the exact error message(s) ?