This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Lolu chungechunge lwabekwa kunqolobane. Uyacelwa ubuze umbuzo omusha uma udinga usizo.

cannot send emails

  • 2 uphendule
  • 1 inale nkinga
  • 2 views
  • Igcine ukuphendulwa ngu Stans

doreen.caffrey
doreen.caffrey
more options

An error occurred while sending mail: The mail server sent an incorrect greeting: Cannot connect to SMTP server 69.168.106.129 (69.168.106.129:25), connect error 10060.

I have recently moved and am now with Suddenlink. I had no problems for the first week and a half. The last couple of days I am unable to send emails.

An error occurred while sending mail: The mail server sent an incorrect greeting: Cannot connect to SMTP server 69.168.106.129 (69.168.106.129:25), connect error 10060. I have recently moved and am now with Suddenlink. I had no problems for the first week and a half. The last couple of days I am unable to send emails.

All Replies (2)

svlad2009
svlad2009
more options

The error mention an IP instead of a name Try to set as servers those mentioned on their help page \www.suddenlinkbusiness.com/faq?question=401#open

Stans
Stans
more options

Why are you using the insecure, non-recommended port 25 instead of port 465 with SSL security?