This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Lolu chungechunge lwabekwa kunqolobane. Uyacelwa ubuze umbuzo omusha uma udinga usizo.

I cannot log in to bank after newest Firefox update

  • 1 baphendule
  • 1 inale nkinga
  • 3 views
  • Igcine ukuphendulwa ngu FredMcD

LLL
LLL
more options

I get an error message now when I try to log in to my bank. I have 2 pc's, one Linux, the other Microsoft and Firefox on both. I get an error message when I try to log in-PR_CONNECT_RESET_ERROR. How do I fix this or is it the bank's security certificate not keeping up? If I use the Edge browser, I can log in, just not on Firefox. I have no problem with any other website.

I get an error message now when I try to log in to my bank. I have 2 pc's, one Linux, the other Microsoft and Firefox on both. I get an error message when I try to log in-PR_CONNECT_RESET_ERROR. How do I fix this or is it the bank's security certificate not keeping up? If I use the Edge browser, I can log in, just not on Firefox. I have no problem with any other website.

All Replies (1)

FredMcD
FredMcD
more options

Bing search https://www.bing.com/search?q=PR_CONNECT_RESET_ERROR This simply means, that the peer or some middlebox in between (firewall) is terminating the connection.


There is security software like Avast, Kaspersky, BitDefender and ESET that intercept secure connection certificates and send their own.

https://support.mozilla.org/en-US/kb/firefox-cant-load-websites-other-browsers-can

https://support.mozilla.org/en-US/kb/firefox-and-other-browsers-cant-load-websites

https://support.mozilla.org/en-US/kb/secure-connection-failed-error-message

https://support.mozilla.org/en-US/kb/connection-untrusted-error-message

Websites don't load - troubleshoot and fix error messages

http://kb.mozillazine.org/Error_loading_websites

What do the security warning codes mean