We're calling on all EU-based Mozillians with iOS or iPadOS devices to help us monitor Apple’s new browser choice screens. Join the effort to hold Big Tech to account!

This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Lolu chungechunge lwabekwa kunqolobane. Uyacelwa ubuze umbuzo omusha uma udinga usizo.

Memory Overusage while watching Disney Plus

  • 6 uphendule
  • 2 zinale nkinga
  • 9 views
  • Igcine ukuphendulwa ngu RckSnchz

more options

When watching videos on Disneyplus.com the memory for each episode gets stacked and never cleared when binge watching. After some episodes it blows up to multiple GBs and I have to restart firefox to get it down again.

When watching videos on Disneyplus.com the memory for each episode gets stacked and never cleared when binge watching. After some episodes it blows up to multiple GBs and I have to restart firefox to get it down again.

All Replies (6)

more options

When this issue happens can you go to about:memory and do measure and save report? make sure to check anonymize. Post it here/ some paste service. Also minimize memory usage can reduce RAM usage for that moment.

more options

Did the report. https://pastefs.com/pid/267208 I watched 3 episodes of Simpsons and did the report during third episode. RAM of main firefox instance was around 1GB at that time.

more options

https://pastefs dot com/pid/267208 Watched 3 episodes of Simpsons and did the report during episode 3. RAM of main firefox instance was around 1GB at that time. Tried to post it two times already but didn't see my answer, so don't know if link gets blocked. But the json is to big for pastebin.

more options

Sorry, it's not the main instance/process, it's the instance/process for Web Content thats so big.

more options

Webextension processes "Unused bytes in all runs of all bins for this size class" has max usage, not webcontent.

To check if this is website/ js issue, when this issue happens, press f12, select memory from top and click the little camera icon. It'll show current ram usage by js.

more options

Are you sure? Because the PID of the overloaded process in Taskmanager is the same as the PID for Web Content in the memory report. I did what you wrote and the biggest part is array buffer under objects. Here are two screenshots, one before and one after saving memory usage. https://ibb.co/3WwdDtw https://ibb.co/fCX4j91 And another measure report, don't know if it helps https://pastefs.com/pid/267495