Firefox crashes very often. I tried several resolutions referring to web but in vain. I need the best way.
Here are recent reports. bp-d3446f17-e29c-4b11-9b47-96ae40210204 2021/02/05 8:42 表示 bp-7ffb81ff-5a00-4a85-8995-307ee0210204 2021/02/05 8:28 表示 bp-f001c8de-659d-4e6e-899f-eed820210202 2021/02/03 8:50 表示 bp-01b0cc89-ca77-42a0-80c0-e87000210128 2021/01/28 21:15 表示 bp-e9fba5d5-d156-4a37-a20a-f74c40210128 2021/01/28 10:31 表示 bp-91aa4399-86e0-4967-81c4-a500e0210128 2021/01/28 10:13 表示 bp-530a9c9f-8c6e-4581-9f2a-e77050210114 2021/01/14 13:07
All Replies (2)
bp-d3446f17-e29c-4b11-9b47-96ae40210204 Signature: OOM | large | mozalloc_abort | moz_xmalloc | xul.dll | wmain
MOZ_CRASH Reason (Sanitized) : MOZ_CRASH()
Crash Reason EXCEPTION_BREAKPOINT
xul.dll = Firefox +++++++++++++++++++++++++++++++++++++++++++ bp-7ffb81ff-5a00-4a85-8995-307ee0210204 bp-01b0cc89-ca77-42a0-80c0-e87000210128
Signature: OOM | small
MOZ_CRASH Reason (Sanitized) : MOZ_CRASH()
Crash Reason EXCEPTION_BREAKPOINT
xul.dll = Firefox ++++++++++++++++++++++++++++++++++++++++ bp-f001c8de-659d-4e6e-899f-eed820210202 Signature: OOM | large | mozalloc_abort | moz_xmalloc | xul.dll | arena_t::DallocSmall | xul.dll | _PR_NativeRunThread | pr_root
MOZ_CRASH Reason (Sanitized) : MOZ_CRASH()
Crash Reason EXCEPTION_BREAKPOINT
xul.dll = Firefox
DropboxExt.46.0.dll = Dropbox +++++++++++++++++++++++++++++++++++++++++++ Product Firefox Release Channel release Version 84.0.2 Build ID 20210105180113 (2021-01-05)
bp-e9fba5d5-d156-4a37-a20a-f74c40210128 Signature: xul.dll
MOZ_CRASH Reason (Sanitized) : [unhandlable oom] Failed to allocate for GenericBuffer::put.
Crash Reason EXCEPTION_BREAKPOINT
xul.dll = Firefox
This is for Sumo's Related Bugs 1667476 NEW --- Crash in [@ xul.dll | wmain] with most calls in the crash stack unsymbolified
1519123 NEW --- High proportion of out-of-memory crashes for users with Ghostery addon installed
Basically, an OOM (Out Of Memory) means the system is having issues with the RAM.
https://support.mozilla.org/en-US/kb/firefox-slow-how-make-it-faster
https://support.mozilla.org/en-US/kb/firefox-uses-too-many-cpu-resources-how-fix
https://support.mozilla.org/en-US/kb/firefox-uses-too-much-memory-ram
https://support.mozilla.org/en-US/kb/firefox-hangs-or-not-responding
https://support.mozilla.org/en-US/kb/firefox-takes-long-time-start-up
https://support.mozilla.org/en-US/kb/quick-fixes-if-your-firefox-slows-down
MemTest LAST UPDATED : 12/04/2020
Could you please run a tool from http://memtest.org/
in order to check the integrity of your RAM?
You will need a thumb or disk drive to install it on.
Do you let Windows handle the page file or did you set a fixed size ?
If you use a fixed size for the page file then try the former and let Windows handle the page file.
How to determine the appropriate page file size for 64-bit versions of Windows {web link}