This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Lolu chungechunge lwabekwa kunqolobane. Uyacelwa ubuze umbuzo omusha uma udinga usizo.

Blank/White Page Issue

  • 3 uphendule
  • 1 inale nkinga
  • 7 views
  • Igcine ukuphendulwa ngu FredMcD

ben20091
ben20091
more options

I've used Firefox for years on the same PC and one day Firefox just started only showing a white/blank screen in the browser page no matter what page I try to load.

I've:

- scanned for malware - restarted in safemode - refreshed - cleared the cache - uninstalled and reinstalled

Nothing works. WHAT CAN I DO TO FIX IT???

I've used Firefox for years on the same PC and one day Firefox just started only showing a white/blank screen in the browser page no matter what page I try to load. I've: - scanned for malware - restarted in safemode - refreshed - cleared the cache - uninstalled and reinstalled Nothing works. WHAT CAN I DO TO FIX IT???
Ama-screenshot ananyekiwe

All Replies (3)

FredMcD
FredMcD
more options

Start your Computer in safe mode with network support. Then start Firefox. Try Secure websites. Is the problem still there?

http://encyclopedia2.thefreedictionary.com/Linux+Safe+Mode Starting Any Computer In Safe Mode; Free Online Encyclopedia

ben20091
ben20091 Umnikazi wombuzo
more options

Thanks for the suggestion Fred - tried it in safe mode and tried google, youtube etc, still doesn't work..

What can I do?

FredMcD
FredMcD
more options

I called for more help.