This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Lolu chungechunge lwabekwa kunqolobane. Uyacelwa ubuze umbuzo omusha uma udinga usizo.

Firefox closes automatically after downloading a file from Yahoo business mail

  • 3 uphendule
  • 1 inale nkinga
  • 5 views
  • Igcine ukuphendulwa ngu eladopoulos

more options

Recently Firefox is randomly closing automatically after downloading a file from Yahoo business mail. This happens only with Yahoo business mail and not with other websites. So, when downloading a file from other websites (gmail, etc.) everything is O.K. This happened recently when Yahoo updated its software. Also, happens only with Firefox (for example with Chrome is everything O.K.).

Recently Firefox is randomly closing automatically after downloading a file from Yahoo business mail. This happens only with Yahoo business mail and not with other websites. So, when downloading a file from other websites (gmail, etc.) everything is O.K. This happened recently when Yahoo updated its software. Also, happens only with Firefox (for example with Chrome is everything O.K.).

All Replies (3)

more options

I checked this issue more precisely. The results are the following: Randomly when downloading a file from my yahoo business mail then closes automatically the tab of yahoo website (So if I have only one tab with the yahoo business mail open then closes the whole Firefox. On the other hand, if I have two or more tabs open then closes only the tab of yahoo business mail). I disabled my add ons of Firefox and turned off my antivirus, but nothing happened and the tab with yahoo business mail still closes automatically. Therefore is it an issue with the yahoo software in business mail, or an issue of Firefox ? For example Chrome doesn't have such issue.

more options

Hello, Please check that you are using the updated version of the Firefox browser. Moreover, also try disabling add ons and firewall protection. Please let me know if it works or not.

more options

I am using 88.0.1 (64 bit) for Windows 10 (with all the last updates). So this is the last version of Firefox. Also, I already disabled all my add ons (which are very few) and turned off my antivirus protection. The problem still persists.