This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Lolu chungechunge lwabekwa kunqolobane. Uyacelwa ubuze umbuzo omusha uma udinga usizo.

Firefox keeps trying to update and to install the Software updater even though I opted out

  • 1 baphendule
  • 1 inale nkinga
  • 576 views
  • Igcine ukuphendulwa ngu vascocc95

vascocc95
vascocc95
more options

Every time I try to open Firefox it asks me for permission to install Firefox Software Updater. I then say no and Firefox opens with a notification to update to the latest version. I opted out from updates but the only option available is for the Firefox to ask before updating, there is no option to opt out definitively. Is there any solution to stop notifications and installing attempts?

Thanks in advance

Every time I try to open Firefox it asks me for permission to install Firefox Software Updater. I then say no and Firefox opens with a notification to update to the latest version. I opted out from updates but the only option available is for the Firefox to ask before updating, there is no option to opt out definitively. Is there any solution to stop notifications and installing attempts? Thanks in advance

Isisombululo esikhethiwe

I found a solution myself. Just go to the ...\Programs\Mozilla Firefox\ folder and delete the Updater. No more update prompts or Firefox trying to install unwanted software!

Funda le mpendulo ngokuhambisana nalesi sihloko 👍 0

All Replies (1)

vascocc95
vascocc95 Umnikazi wombuzo
more options

Isisombululo Esikhethiwe

I found a solution myself. Just go to the ...\Programs\Mozilla Firefox\ folder and delete the Updater. No more update prompts or Firefox trying to install unwanted software!